A brief description of our working method can be found in this handy factsheet.

You can apply for a property by submitting a viewing request online. You can do this after creating an account on the website. It is not possible to request a viewing by phone or email.

We work with a lottery system, where one candidate is selected to view the property. To participate in the draw, you must meet the income requirements. You must also provide the required documents, which are marked with a red asterisk. The other documents can be completed later.

All available properties are published on our website ikwilhuren.nu. For the first 48 hours, only candidates with a plus account can respond to the properties. After these 48 hours, the properties become available to all candidates. The first draw will usually take place within 48 hours after the property is published.

No, all rents on our website are bare rents. Gas, water and electricity are therefore not included in the rents on our website.

No, unfortunately we do not take this into account. All our registered applicants have an equal chance of being considered for the available homes.

You can help this person by creating an account. You can then respond to a property on his or her behalf. Of course, the person without internet or mobile phone can always visit one of our rental offices, where our staff will be happy to assist him or her.

It is wise to purchase contents insurance. In some cases, from your rental contract, it is required by the owner of the property. With contents insurance you insure the things in your home against fire, storm, burglary, precipitation and leakage. Contents insurance covers damage to items in your home that are not “earth and nail fixed. Think of your furniture, curtains, loose laminate flooring, but also valuable possessions, such as your television and jewelry. Property insurance is not necessary; it is taken out by the owner of your home.

MVGM believes it is important that everyone has an equal chance of getting a property. Our candidates are drawn by lot for equal suitability. This prevents candidates from being discriminated against in the letting process. Also, we do not cooperate with the request to discriminate from any clients.

You can register using the registration form on our website ikwilhuren.nu. A standard account is free. A plus account costs €36 for the first year and on renewal the next year costs only €18. If you do not wish to renew your registration, you can let it expire automatically after 12 months.

You will receive your login information by email when you confirm your registration. With your login details you can log in at the top right of our website ikwilhuren.nu.

If you have forgotten your password, you can retrieve it by clicking “password forgotten” in the login screen. You will then receive your password at the e-mail address known to us.

With an Ikwilhuren Plus account, you will automatically receive by email the available properties that match your search profile. Through this e-mail you can respond to the property in question. With a standard account you can search for available rental properties by municipality or address. In both cases, click on viewing request and fill out the request form.

If you have forgotten your password, you can request it by clicking on "password forgotten" in the login screen. You will then receive your password at the e-mail address we have on record.

If your 12-month subscription is about to expire, you will be notified by email. Through this e-mail, you can extend your enrollment by 12 months for €18.

When you log into your account, you can use the “unsubscribe” button to end your subscription.

Do you no longer want to use your plus account? Your plus account automatically expires after 12 months. You do not need to do anything else for this.

In your account, you can click on "privacy" in the menu. Here you will find all the data we have recorded about you.

In case of equal suitability of candidates, a draw will take place after 48 hours at the latest. If the viewing takes place with the sitting tenant, you will receive an e-mail request to schedule an appointment with the sitting tenant within 3 days. If the viewing takes place with a rental employee, we will contact you by phone. Among other things, 'equal suitability' occurs when there are multiple prospective tenants who meet the income requirements that have gone through a full application and are best matched to the property based on desires and specific characteristics.

ou can express your interest in a property through your own Ikwilhuren account by submitting a viewing request. In doing so, you will fill out an application form. Based on the stated income requirement, required target group or key professions, housing preferences and availability, the property will be assigned to the most suitable candidate. In case of equal suitability of candidates, a draw will take place after 2 working days at the latest. 'Equal suitability' means that multiple candidates meet the stated income requirement, have completed the application in full and best match the property based on preferences and specific characteristics.

If the home viewing takes place with the sitting tenant, you will receive an email request to schedule an appointment with the sitting tenant within 2 days. If the viewing takes place with a rental agent, we will contact you by phone.

You may submit a maximum of 5 viewing requests at the same time. If you have made 5 viewing requests and you are drawn for 1 viewing, you may make another request. 

Also, you can only respond once per property. The system checks and signals each response. Thus, duplicate responses (even with different e-mail addresses, but with corresponding name and address information) will not give you an extra chance. 

You can see the status of your viewing request in your portal under 'my responses'. This status is updated 24 hours a day and is therefore always current.

As soon as the property is listed in your account under 'my reactions' with the status 'viewing request recieves', the request has been recieved in good order. Does it only say 'interested'? Then you have not completed the viewing request. You can complete it by clicking on request viewing. 

You have a maximum of 48 hours (during working days) to respond to a newly available property. Via the e-mail you received from us, you can respond to the property in question. Using the link in the e-mail, you can fill in a response form, thereby participating in the draw for this property.

Yes, you can respond to any property you receive by e-mail. Please note; you must be able to meet the rental conditions for this property. For example: income standard, age category and any additional conditions. If you do not meet the rental conditions for the property you have responded to, we unfortunately cannot process your application.

You can delete or edit your documents in your I want to rent account by:

• Modifying your viewing request: on the my properties page, click "modify request".


• Deleting your viewing request: click on the bin icon on the my properties page. Your documents will only be deleted for this property, not for another property if you still have a viewing request here.

Once your account is deleted, all your documents and your data (and possibly your partner's data) are permanently deleted from our systems.

Yes, you may, but you should include your parents' personal details. The e-mail address and (mobile) phone number may be your own. You may state in the question/comments field that you are acting as contact person.

No, you will not recieve a message if you are not selected. You can check the currect status of your propery in your profile. If the lottery has taken place but the property is nog yet full under opties. Then it will say reserved. As soon as we officialy have a candidate for a propery, it will be shown as rented. 

With a plus account, you can:

• enter, edit and save a search,


• save your favourite and complexes, and


• you will be the first to be notified of newly released properties based on your search.


• react to available properties within the first 48 hours

With a standard account you can only respond to properties posted on our website after 48 hours. 

Do you have a Plus account?

Then widen your search, for example by looking in a wider radius around a place or a wider price range. 

Can't find it? Contact us via our contact page.

When a property is under option, this means that a candidate has already been drawn. In the unlikely event that this candidate does not want to rent the property, a new draw will be carried out.

The e-mail is sometimes delivered with some delay by your e-mail provider (e.g. KPN, hetnet, Ziggo). It sometimes takes about 15 minutes. Still haven't received your e-mail?

• Please check your spam or unwanted mail folder. Is there no e-mail from no-reply@mail.ikwilhuren.nu here either?


• Are you good with computers? See if you can add our previously mentioned e-mail address as a trusted sender. You can usually find this under settings and then "security" in your e-mail-settings. Here you can add "mail.ikwilhuren.nu". 


• Are you not so good with computers? Please contact your e-mail provider.

Log in to your ikwilhuren account, go to the "data" page and tick the box "do not e-mail me, I am following the site" under e-mail service.

Would you like to unsubscribe completely? Then click "unsubscribe" at the bottom of an e-mail. Your account will be closed and all your data deleted.

If the property is still occupied, we will share, with the agreement of the current tenant, his/her contact information with you so that together we can make an appointment to view the property. During this viewing you can directly discuss whether things can be taken over. MVGM will not be present during this viewing.

When the home is vacant, a (group) viewing will take place with a rental representative from MVGM. You will receive an invitation by e-mail.

Has the viewing been completed? We would then like to hear as soon as possible whether you wish to rent the property. You will receive an e-mail after your viewing with a link to submit your response. You can also log in directly to your ikwilhuren account to respond.

Which documents you need to provide depends on your living situation and income. A handy checklist for submitting your documents can be found here.

Because the housing shortage has increased enormously in recent years and MVGM Wonen believes that everyone deserves an equal chance of finding a home, we have decided that a tenant may no longer and cannot put forward candidates when giving notice of termination of tenancy. For you, this means that if you give notice and this notice is accepted, MVGM Wonen will publish the property on our website ikwilhuren.nu. This gives everyone who responds an equal chance of getting the property.

Unfortunately, this is not possible. You must independently comply with the stipulated rental conditions. In the case of student complexes, different rental conditions may apply.

Naturally, we want to provide you with the best possible service as a house seeker. To qualify for one of our rental properties, you must meet a number of conditions. As a general guideline, we use an income standard whereby your gross monthly income (including vacation allowance) must be at least equal to 3.5 to 4 times the rent.

MVGM rents houses under specific conditions that may differ from one housing complex to another. The properties MVGM lets have not been found suitable for letting to house-sharers who do not run a permanent joint household. There are special housing complexes - if applicable, we mention this explicitly on our website - where we let according to the friends concept. In this concept, tenants can live together with a friend. Oppertunities may vary per complex. Please contact our rental team for this. 

No, unfortunately this is not possible. However, a BKR registration for a phone subscription, for example, will be taken into account.

Whether you may include spousal support in your income depends entirely on the situation. In some cases we can include this.

It is not possible to include child support.

Study financing is also not included as income. As a student, do you have an employment contract with fixed hours in addition to your studies? Then we can include this amount when calculating the income conditions. If so, please fill in your income situation in the viewing application that you are employed.

We only rent with a minimum period of 12 months/1 year.

No, this is not possible. Your rent is collected each month via direct debit.

You must live in the property yourself, the rental contracts state that you must register yourself with the municipality at the address of your rented property. It is therefore not allowed to rent a property for someone else.

If there is a housing regulation, you will need to apply for a permit from the relevant municipality after signing the lease. We will provide you with an owner's certificate with which you can submit the application. You are responsible for applying for the permit on time.

If prospective tenant(s) supply forged documents in order to qualify for a rental property, MVGM is obliged to report to the police for Forgery (Article 225 of the Penal Code).

A rental price is made up of a bare rent, any service charges and any heating costs.

You pay the service charge each month as a fixed advance payment. Which charges you pay depends on what your living situation is. Some tenants only pay for glass and sewer insurance. Other living situations also offer extra services, such as cleaning of common areas, a caretaker or maintenance of the communal garden.

An advance payment for heating your home and heating your water. This means that you do not have to enter into a separate agreement with an energy supplier for the purchase of this.

For this we refer you to the website of the Central Government, which explains everything. MVGM does not mediate in such applications.

The rent check is an online environment where you can submit your documents in a secure environment. The tenant check is made available the moment you are selected for one of our properties.

To start the tenant check you can click on tenantcheck.mvgm.nl via the email you received. This will open your tenant check directly.

We keep in mind that some documents may take a little longer. You can upload the documents you do have in the fields and leave open the fields of the documents you do not have. You can then close and continue at a later time.

If you click on the tenantcheck.mvgm.co.uk link again in the last email you received from MVGM and then enter your email address for verification, your application will be active again and you can upload the missing documents in the fields still open.

If you have entered 'passport' when filling in personal data, it may not take your Identity Card. In that case, you should select 'identity card' when filling in your personal data.

If you have a proof of identity from outside the EU then it is compulsory to supply both a passport and a residence permit.

U can easily terminate your rent via the MVGM portal. This link will take you directly to the right page. 

Do you have a repair request? Contact our Costomer Contact Centre on 088 - 432 4100 or send a e-mail to kcc.wonen@mvgm.nl

Through our tenant portal, you can find a lot of information about your rental propery. Is your question not listed here? Then contact our Costomer Contact Centre of our secretariat.